Terms and Conditions

Last updated: 20 August 2026

These Terms and Conditions apply to purchases made through the Yuvano online store.

By accessing our website or placing an order with us, you agree to these Terms and Conditions.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or any other rights that cannot lawfully be excluded.

1. About Us

This online store is operated by Yuvano.

For enquiries, please contact us at:

Email: storeyuvanoale@gmail.com

2. Orders

When you place an order through our online store, you are making an offer to purchase the selected product or products.

After placing an order, you will receive an order confirmation by email.

Orders are subject to:

• successful payment authorisation;

• product availability;

• accurate pricing and product information; and

• our ability to fulfil and deliver the order.

If we are unable to fulfil an order after payment has been received, we will contact you and provide an appropriate refund.

3. Prices

Unless otherwise stated, prices displayed on our Australian store are shown in Australian Dollars (AUD).

Any applicable taxes, including GST where required, will be included or applied in accordance with Australian law.

Any unavoidable fees that apply to an order will be disclosed before you complete your purchase.

Shipping within Australia is currently offered free of charge unless otherwise clearly stated at checkout.

4. Payment

Payment can be made using the payment methods available at checkout.

Your available payment methods may vary depending on your device, location and the payment services supported by our store.

Payment must be successfully authorised before an order can be processed.

Payment services may be provided by third-party payment processors and may also be subject to their own terms and privacy policies.

5. Product Information

We aim to ensure that product descriptions, specifications, images and other information displayed on our website are accurate and up to date.

However, minor differences in colour, appearance or packaging may occur due to screen settings, manufacturing updates or supplier variations.

Nothing in this section limits your rights if a product does not match its description, is not of acceptable quality or otherwise fails to meet a consumer guarantee under the Australian Consumer Law.

6. Product Availability

All orders are subject to product availability.

If a product becomes unavailable after you have placed an order, we will contact you as soon as reasonably possible.

Where we cannot supply the product you purchased, we will provide a refund of the amount paid for that product.

7. Shipping and Delivery

Estimated processing and delivery times are provided in our Shipping Policy.

Delivery estimates are provided as guidance and may vary depending on the delivery location, carrier, customs processing, public holidays and circumstances outside our reasonable control.

We will take reasonable steps to fulfil orders within the timeframe communicated to you.

Please ensure that the shipping information provided at checkout is complete and accurate.

8. Returns, Refunds and Consumer Guarantees

Purchases made through Yuvano are covered by the Australian Consumer Law where applicable.

Products sold to Australian consumers come with automatic consumer guarantees. These include requirements that products are:

• of acceptable quality;

• fit for their intended or disclosed purpose;

• safe and durable;

• free from unacceptable defects; and

• consistent with their description.

If a product fails to meet an applicable consumer guarantee, you may be entitled to a remedy such as a repair, replacement or refund, depending on the nature of the problem.

For a major failure, Australian Consumer Law may allow you to choose a refund or replacement and, where applicable, claim compensation for reasonably foreseeable loss or damage.

Our own return or refund policies operate in addition to, and do not replace, your rights under Australian Consumer Law.

For further information about returns and refunds, please refer to our Returns & Refunds Policy:

[INSERT LINK TO RETURNS & REFUNDS POLICY]

9. Change of Mind

Australian Consumer Law does not generally require a business to provide a refund or replacement simply because a customer changes their mind.

Any voluntary change-of-mind returns offered by Yuvano will be subject to the conditions stated in our Returns & Refunds Policy.

This section does not affect your rights where a product is faulty, unsafe, incorrectly described or otherwise fails to meet an applicable consumer guarantee.

10. International Fulfilment

Some products may be fulfilled or shipped from international warehouses or suppliers.

As a result, your order may travel internationally before reaching your Australian delivery address.

This does not reduce or remove any rights you may have under applicable Australian consumer law.

Please refer to our Shipping Policy for further information regarding estimated delivery times.

11. Order Tracking

Where tracking is available, we will provide tracking information after your order has been dispatched.

Tracking information may take some time to update after the carrier receives the shipment.

12. Cancellations

If you need to request a cancellation, please contact us as soon as possible.

We may be able to cancel an order before it has entered processing or been dispatched.

Once an order has already been processed or dispatched, cancellation may no longer be possible and the relevant return procedures may apply instead.

Nothing in this section affects any cancellation or refund rights available to you under applicable law.

13. Intellectual Property

Unless otherwise stated, the content available through the Yuvano website, including branding, website text and original graphical materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit our original website content without permission, except where permitted by law.

14. Liability

To the maximum extent permitted by law, Yuvano is not liable for losses that are not reasonably foreseeable or that are caused by circumstances outside our reasonable control.

However, nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.

Where Australian Consumer Law gives you a right to compensation for reasonably foreseeable loss or damage resulting from a failure to meet a consumer guarantee, these Terms do not limit that right.

15. Privacy

We handle personal information in accordance with our Privacy Policy and applicable privacy laws.

For further information about how we collect, use and disclose personal information, please refer to our Privacy Policy.

16. Third-Party Services

Our store may use third-party services for functions including:

• payments;

• website hosting;

• order fulfilment;

• shipping;

• analytics; and

• advertising.

Use of those services may also be subject to the relevant provider's terms and privacy policies.

17. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our store, services or legal requirements.

Changes will apply to future transactions from the date the updated Terms are published.

Changes will not remove rights that have already arisen under an existing purchase or under applicable consumer law.

18. Applicable Law

These Terms and Conditions are subject to applicable laws, including the Australian Consumer Law where it applies to purchases made by Australian consumers.

Nothing in these Terms is intended to exclude any mandatory legal rights available to customers.

19. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Contact

If you have any questions about these Terms and Conditions or an order, please contact:

Yuvano
Email: storeyuvanoale@gmail.com